Category Archives: News

Good Catch: Crossed Phases

Good Catch Overview

During a routine pole replacement on an energized distribution circuit, a crew began installing protective rubber hoses when they noticed an unexpected hazard at the next structure. At a nearby 4‑way corner, they saw uncovered, opposing phases crossing in extremely close proximity—far closer than safe working distances allow.

Recognizing the severity of the situation, the crew immediately initiated an all stop to reassess the area and ensure conditions were safe before continuing the job.

Action Taken

The crew halted all activity and took time to fully evaluate the crossing phases. They then implemented appropriate safety measures to secure the pole and address the hazard before resuming work on the pole set and phase transfers.

Potential Hazard

If the crew had proceeded without identifying this issue:

  • Opposing phases could have come into contact
  • The circuit could have tripped unexpectedly
  • A conductor could have fallen to the ground
  • Vehicles, pedestrians, or workers could have been put at risk

Such conditions could have led to equipment damage, electrical hazards, or serious injury.

Outcome

Thanks to the crew’s sharp awareness and commitment to hazard recognition, a potentially dangerous situation was identified and mitigated before any work continued. Their proactive decision-making ensured the safety of everyone in the area.

Kudos to the crew for demonstrating strong safety leadership and upholding the values of our safety culture, where every employee is empowered to stop, assess, and act to protect themselves and others.

2026 LIFT Leadership Announced

We are pleased to introduce the 2026 leadership team for the IFS Women’s ERG, LIFT (Leading InfraSource Females Together). These leaders will guide the ERG into its second year as it continues building connection, confidence, and career support for women across IFS.

2026 LIFT Chairs

  • Holly Luehring, Chair
  • Shaun McGuire, Co‑Chair
  • Amy Coelho, Membership Chair
  • Lekeysha McFarland, Communications Chair

Now entering its second year, LIFT kicked off 2026 with a full‑day strategic planning session in Columbus. The group focused on sharpening its goals and expanding the impact of the ERG across IFS and the broader Quanta network.

“Our focus this year is connection — connecting women to each other, to opportunities, and to the broader resources available within Quanta,” said Holly Luehring, Chair. “Everyone’s career path is different, but what’s universal is the need to take ownership of it. You can’t wait; you have to be proactive. LIFT exists to provide the community, resources, and support to help women do just that.”

As one of the founding members, Shaun McGuire, Co‑Chair, has witnessed the evolution of LIFT from idea to action.

“Being part of LIFT from the ground up has been incredibly rewarding,” Shaun shared. “To watch women grow, learn, and surprise themselves has been inspiring. I’m proud to serve as co‑chair this year alongside Holly, and I’m excited to help this group continue strengthening its presence and impact across IFS.”

Together, this year’s leadership team is committed to elevating the experiences and potential of women at IFS — and continuing to build a space where every member feels empowered to lead, inspired to grow, and confident in what’s ahead.

Good Catch: Failed Primary Feed

Good Catch Overview

An InfraSource Harrisburg storm crew was dispatched to address a breaker outage affecting a large commercial customer. After patrolling the line, the crew determined the issue was in a section of underground primary cable. They contacted the System Operator (SO), who decided to re-energize for testing.

As soon as the breaker closed, the crew heard a problem in the underground cable and instructed the SO to open it back up. When they entered the switchgear room, they found it full of smoke and quickly opened the doors to ventilate the area.

Action Taken

Upon investigation, the crew discovered two newly installed primary feeds zip-tied to the energized bus. One feed had failed, and the other was tracking across the bus. The SO was contacted to de-energize the other feed, allowing the crew to safely remove the zip ties and inspect the cable.

Potential Hazard

If this issue had gone unnoticed, the energized bus and failed feed could have caused severe electrical hazards, including equipment damage, arc flash, or injury to personnel.

Outcome

The crew’s quick thinking and thorough inspection prevented a dangerous situation and ensured the safety of the facility and workers.

Kudos to the Harrisburg crew for their alertness and decisive action. Their commitment to safety and hazard reporting reflects the values of our safety culture—where every team member is empowered to observe, respond, and protect.

Commitment Coin Awarded After Swift, Life-Saving Response

Adam Terpay, Daniel Tyler, Jeff Bidden, Mark Becht, Xavier Ingram, and Brad Klucsarits were honored with a Commitment Coin for their outstanding response during a critical incident.

The team was called into action after a 911 report of an electrocution. As details emerged, IFS crews were quickly dispatched to the scene. Working alongside first responders, the team sectionalized the circuit, restoring power to a busy city center while ensuring safety remained the top priority.

The incident involved a father-and-son painting crew operating a non-insulated articulating boom lift. Tragically, they made contact with an energized primary line. Thanks to the swift and professional efforts of IFS crews, the painters were safely extracted, allowing emergency services to provide immediate care.

Despite the high-stakes nature of the call and added pressure from media presence and onlookers, the IFS team remained calm, composed, and focused. Their professionalism ensured a safe resolution. We’re relieved to share that the individual who made contact with the primary is expected to make a full recovery.

In recognition of the crews extraordinary actions, they each were awarded the Quanta Commitment Coin—a prestigious honor reserved for individuals who exemplify exceptional safety practices and unwavering dedication to the well-being of others.

Matt Sarmento and Nick Christoff presented the Commitment Coin. Outstanding work, team!

Photo (Left to Right): Matt Sarmento, Nick Christoff, Adam Terpay, Daniel Tyler, Jeff Bidden, Mark Becht.

Not pictured: Xavier Ingram and Brad Klucsarits.

Beyond the Job: A Crew Member’s Quiet Heroism

While conducting a routine inspection, Allan demonstrated extraordinary compassion and presence of mind in a moment that went far beyond the scope of their daily responsibilities. 

During the inspection, Allan was approached by a man who initiated a conversation with a simple question: “How are you doing today?” After exchanging greetings, the man revealed he was in distress, stating, “I want to kill myself,” before lying down in the middle of the road. 

Recognizing the urgency of the situation, the crew member responded calmly and empathetically: “Whatever you have going on, this isn’t the way to deal with it. How about we get out of the road and talk for a little while?” He offered the man cold water and stayed by his side, despite the man’s initial refusal to move. 

After a few minutes of conversation, the man agreed to a deal: he would move to the trailer in exchange for the water. As the crew member walked to retrieve it, he flagged down a passing hospital worker and asked them to alert the nearby fire department. 

By the time he returned, the man had again laid down in the road. The crew member remained with him, ensuring his safety until the fire department arrived. Ultimately, the responders were able to convince the man to accept transport to a hospital for care. 

In recognition of his extraordinary actions, Allan was awarded the Quanta Commitment Coin—a prestigious honor reserved for individuals who exemplify exceptional safety practices and unwavering dedication to the well-being of others.

This act of compassion, quick thinking, and unwavering commitment to safety and humanity exemplifies the spirit of the Quanta Commitment Coin. It’s a reminder that our greatest impact often comes not from the tasks we perform, but from the care we show to others—especially in their most vulnerable moments. 

Good Catch: Barn Fire Prevented

Good Catch Overview
While arriving at a job site one morning, a crew member noticed a large fire dangerously close to a nearby barn. Strong winds were pushing the flames directly toward the structure, creating an urgent and hazardous situation.

Action Taken
The crew member quickly pulled into the homeowner’s driveway and found them unaware of the fire’s resurgence. After alerting them to the danger, they contacted a teammate to bring a vac truck to the scene. Using the truck’s water supply, they worked together to extinguish the flames before they reached the barn.

Outcome & Impact
Thanks to quick thinking and decisive action, the fire was extinguished before it could cause serious damage. The homeowners expressed deep gratitude, and a potentially devastating incident was successfully averted.

Kudos to the crew for their vigilance and commitment to safety. Their actions exemplify our safety-first culture—where every team member is empowered to observe, speak up, and act to prevent incidents before they occur.

Good Catch: Melted Shoe Discovered on Storm-Damaged Line

Good Catch Overview

While responding to a storm-damaged single-phase LBD, the IFS crew initially found no visible damage. However, a closer inspection revealed a black burn mark below the tap dead-end, tracking toward the pole-to-pole guy wire.

Action Taken

An apprentice discovered that the dead-end insulator had flashed over, and the dead-end shoe was melted. The crew replaced both components and safely re-energized the line.

Had this gone unnoticed, the line could have continued tracking, potentially burning the ground or energizing the guy wire—posing a serious risk to future personnel.

Kudos to the IFS crew for their vigilance and dedication. Their actions reflect the core values of our safety culture—where every team member is encouraged to observe, question, and act to prevent hazards before they become incidents.

Good Catch: Dual Hot Legs Discovered During Streetlight Maintenance

Good Catch Overview

While replacing and straightening streetlights, the IFS crew discovered a hazardous wiring issue. Upon opening the transformer, they noticed both hot legs were connected to the streetlight—despite the lights only requiring one hot leg at 120 volts.

Action Taken

The crew initiated a Stop Timeout, de-energized the secondary, and tested the light pole. Upon opening the streetlight door, they found the second hot leg exposed and untaped. They safely terminated the wire ends and re-energized the system after verifying voltage.

If the crew had not verified the transformer setup, the energized pole could have caused electric shock or arc flash, posing a serious risk to both workers and the public.

Thanks to their vigilance and adherence to safety protocols, the crew prevented a potentially dangerous situation.

Kudos to the IFS Crew for their vigilance and dedication. Their actions reflect the core values of our safety culture—where every team member is encouraged to observe, question, and act to prevent hazards before they become incidents.

Local Lineman Hailed as Hero After Life-Saving Act at Gas Station

What began as a routine fuel stop quickly turned into a life-or-death situation—and thanks to the swift actions of Connor, a Journeyman Lineman with InfraSource, a life was saved.

While waiting in line at a local gas station, Connor witnessed an elderly man suddenly collapse, striking his head on the counter. Without hesitation, Connor sprang into action. He immediately assessed the man’s condition, determined he was unconscious, and directed the store attendant to call 911.

Relying on his First Aid and CPR training, Connor administered life-saving care, monitoring the man’s condition and keeping him stable and comfortable until emergency medical services arrived. His calm, decisive response ensured the man received critical care during those crucial early moments.

Witnesses and first responders praised Connor’s quick thinking and readiness to help. “All parties involved are thankful Connor was present, willing to help, and is well trained for this circumstance,” said a spokesperson from InfraSource.

In recognition of his extraordinary actions, Connor was awarded the Quanta Commitment Coin—a prestigious honor reserved for individuals who exemplify exceptional safety practices and unwavering dedication to the well-being of others.

Connor’s actions not only reflect his personal courage and preparedness but also embody InfraSource’s core values and commitment to safety. His story is a powerful reminder of how one person’s training and willingness to act can make a life-saving difference.

Good Catch: Mismarked Gas Main

Staying Vigilant in the Field

Our Good Catch Program continues to spotlight employees who demonstrate exceptional awareness and commitment to safety. This month, we recognize a crew whose quick thinking and decisive action prevented what could have been a serious incident. Their use of stop work authority and attention to changing jobsite conditions exemplifies the proactive safety culture we strive to uphold.

Recognizing the Hazard

While trenching on Glenside Avenue, approximately 160 feet north of Greenwood, an IFS Civil Crew noticed a change in ground conditions. Rather than proceeding, they immediately halted excavation and began hand digging to investigate further. Their caution paid off—they uncovered a 6-inch plastic gas main crossing the trench diagonally, which had been mismarked by the locator as being 56 feet north of its actual location.

Verification and Response

An inspector was on site and verified the discovery. The crew’s decision to stop and reassess the situation not only prevented a potential dig-in but also safeguarded the surrounding community and infrastructure from a potentially dangerous gas line rupture.

Empowered to Act

This incident is a powerful reminder of the importance of empowering our teams to speak up and take action. The crew’s confidence in using their stop work authority, combined with their experience and adherence to safety protocols, made all the difference.

Kudos to the IFS Civil Crew for their vigilance and dedication. Their actions reflect the core values of our safety culture—where every team member is encouraged to observe, question, and act to prevent hazards before they become incidents.